shipping

 

Shipping

Shipping within Canada and to the United States is a flat $8. International shipping is a flat $10.

Orders will be sent via Canada Post by air within 7 business days from the date of purchase. You will receive a notification that it has shipped as well as a receipt for your purchase. Taxes are included in the sale price. 

When will I receive my package?

To addresses within Canada, packages typically take 2-4 business days to arrive after the date that it left the studio. It takes me anywhere from 1 - 5 days to make your item after you order it. 

Packages shipped to a US or International address may take longer, possibly 6-10 business days after I ship your package out.

Thanks for your patience!

Expedited / Tracked shipping

If you need your order to be shipped faster than this (e.g. by priority or express post),  or with tracking, please let me know before you submit your order so I can adjust shipping fees. I will contact you with the new shipping fee. This is usually around $17 CAD and you can pay it by sending me an e-transfer; upon receipt, I will send your item.

DUTIES

Unfortunately I cannot predict any customs costs that may be added on at the border. This is outside of my control as a seller. I regret that I cannot be responsible for any extra costs. 

WHAT'S INCLUDED IN THE SHIPPING COST?

Shipping costs pool to cover administrative costs of packaging materials, photographers' fees, photo editors' fees, gas costs used to travel to the post office and my stone supplier, time spent cleaning stones, office supplies, and more. It also covers unexpected costs of shipping - sometimes  a piece can be a smidge too big to go as an oversize letter and the price will jump to 3x its original predicted price. 

FREE SHIPPING

Enjoy free shipping on your order over $150! Please enter the code FREESHIP at checkout to claim this offer. I do not offer price adjustments on orders that meet this requirement but did not have a code attached at checkout.


CUSTOM ORDERS

After payment has cleared on custom orders, I will ship your item(s).


TRACKING

A tracking number is not provided with orders less than $200. Orders at $200 or above will be provided a free tracking number. For orders under $200, I can provide a tracking number at additional cost; please message me if you would like that.